Daniel Sloan

Former clients include manufacturing, health care, banking, software, computer network, aerospace, insurance, automotive supplier companies and governmental agencies. Sloan has consulted with clients in 45 of the United States. Satisfied customers in Australia, Uruguay, Mexico and Brazil have enjoyed his keynote speeches and workshops.

He has hands-on executive experience leading corporate Lean, Six Sigma and marketing management positions. He has been a Director of Marketing and a Vice President of Marketing for hospitals. He has served as a Senior Vice President for a publicly-traded heart hospital corporation. He has been a community leader for the American Lung Association, the United Way, the YMCA, the American Heart Association, the Seattle public schools and other not-for-profit corporations. He currently volunteers as a scuba diver a diver and interpreter for the Seattle Aquarium.

Daniel has delivered Lean and Six Sigma project coaching, products and services to a diverse group of governmental and non-profit organizations including: the Washington State Department of Health Facilities, Services, and Licensing Division, City University, the University of Pittsburgh, and the University of Washington Business School.

Leadership, Lean and Six Sigma: Prior to his consulting career, 1985 to 1990, Sloan served as Vice President of Marketing for Parkview Episcopal Medical Center, a $60 million per year regional medical center in Southern Colorado. He provided leadership for Total Quality Management and continuous improvement initiatives. From 2000 to 2001 he served as Senior Vice President of Applied Business Science for MedCath, Inc. In this position, he Championed MedCath's first Six Sigma initiative.

Evidence- Based Decisions: Select leaders at Medtronic Physio Control, Mikron, Hexel Structures and Interiors, Accel Plastics, Microsoft, Cisco Systems, Freudenberg Nonwovens, Cablecraft Tuthill, the Seattle Public Schools, Kindred Hospital/Seattle, and Washington State Government have demonstrated the value of Sloan Consulting methods. Numerous hospitals and Health Maintenance Organizations have applied his techniques for strategic health care service reform. Correspondence with businesses in Australia, Brazil, Canada, Israel, Spain, Mexico, the United Kingdom, and Uruguay indicate they are applying Sloan's model with good results.

Published Work: Sloan's text, Profit Signals - How Evidence Based Decisions Power Six Sigma Breakthroughs (2003) distilled and extended his earlier work, The New Management Equation ~ Productivity, Quality, and Information Analysis Solutions That Add Up (1998). Profit Signals and his first book, The Quality Revolution and Health Care, were translated into Portuguese by the Brazilian publisher Quality Mark.

From 2007 through 2009 Sloan researched automation strategies for Lean, Six Sigma and decision science. He became a Microsoft Certified Technology Specialist in SQL 2005. His understanding of Relational Database Management Systems makes him effective with Information Technology leaders.

Education and Training: Sloan has provided education and training services to hundreds of organizations in 45 states, Australia, Mexico and South America. During the early 1980's his health promotion workbooks, Positive Pulse and Backup, sold 100,000 and 25,000 copies respectively. Sloan Consulting is a Limited Liability Corporation.

Public Speaking Engagements - Summary

Sloan is a proven, public speaker. The following list summarizes favorite engagements. They are presented in reverse, chronological order.

• Speaker, "Delivering Lean Health Care Using the Order of Operations, Healthcare Information Management Systems Society (HIMSS Washington State), Bellevue College, June 26, 2009.

• Keynote Speaker on Six Sigma and Evidence-Based Decisions. National Foundation for Quality Prize Congress, San Paulo, Brazil, November 22, 2004.

• Keynote Speaker on Six Sigma and Evidence-Based Decisions El Premio Nacional de Calidad, 16th International Congress of Total Quality, Mexico City, Mexico, November 9, 2004.

• Second Annual Washington Manufacturing Appreciation Week Featured Speaker, Kent Chamber of Commerce and Community Colleges, Seattle, WA, June 10, 2004.

• Manufacturing Productivity Breakthroughs with Lean and Six Sigma. Clark Community College, Vancouver, Washington, Portland, Oregon, May 21, 2004.

• Evidence-Based Decisions for Healthcare Six Sigma Breakthroughs, Northwest Organization of Nursing Executives, Seattle, Washington, February 5, 2004.

• Evidence-Based Decisions for Productivity Breakthroughs, Kent Chamber of Commerce Sponsored Speaker, Seattle, Washington, December 11, 2003.

• Statistical Reasoning and Designed Experiments (DOE) for Software Development, Information Technology and Research Associates, Boston, Massachusetts, October 17, 2003.

• Statistical Reasoning and Designed Experiments (DOE) for Software Development, Information Technology and Research Associates, San Jose, California, January 24, 2003.

• The SIX SIGMA Profit Strategy, American Society for Quality, Seattle Section, October 10, 2002.

• The SIX SIGMA Profit Strategy, Electronics Manufacturers Association, Portland, Oregon, September 17, 2002.

• The SIX SIGMA Profit Strategy, Washington Manufacturing Services, Seattle, WA, August 21 & 22, 2002.

• The SIX SIGMA Profit Strategy, Electronics Manufacturing Association, Seattle, WA, July 9, 2002.

• Quality Decision Tools - Six Sigma in 3D. Portland Section of the American Society for Quality (ASQ) and the Oregon Chapter of the American Society for Healthcare Risk Management (OSHRM) and the Oregon Chapter of the American College of Healthcare Executives (ACHE) May 16, 2001.

• 3D SIX SIGMA PRODUCTIVITY Seminar, MedCath, Inc., Charlotte, North Carolina. September 12, 13, & 14, 2000.

• Understanding and Implementing a Six Sigma Quality Program, Mexico City, Mexico. Sponsored by Technology Training S. de. R.L. de C.V. May 18-19, 2000.

• Consultant to Governmental Health Care Leadership, Medical Executives Session, Sponsored by Bayer, South America, Montevideo, Uruguay, January, 13-17, 2000.

• Keynote Speaker, 3D Six Sigma and Beyond, 1st International Quality Congress - RS Qualidade - Porto Alegre, Brazil, November, 22-23, 1999.

• Senior Executive Workshop Leader with Thomas Pyzdek, "3D Six Sigma Growth," Freudenberg Nonwovens North American Group, Duke University, R. David Thomas Center, July 28, 1999.

• Program Leader, "Beyond Six Sigma" . Electronics Manufacturers Association Seattle Chapter, July 13, 1999.

• Tutorial Leader, "How to Use Clinical Pathways to Shrink Health Care Information Technology Costs," Healthcare Informatics Expo and Conference, Chicago, Illinois, April 28 & 29, 1999.

• American Society for Quality Regional Meeting, Keynote Speaker, Buffalo, New York, November 14, 1998.

• Course Instructor, Porto Alegre, Brazil, 3D Quality Breakthrough Series, September 29-October 3, 1998, hosted by Qualitymark Editoria.

• Course Instructor, School of Engineering, Universidad de la Republica Uruguay, 3 Day Engineering Seminar coupled with a 2 Day Health Care Quality Workshop. September 22-25, 1998.

• Sponsored Quality Management Division Keynote Speaker, 52nd Annual Quality Congress, Philadelphia, May 1998.

• American Society for Quality, Management Division, Pre-conference workshop, Data Mining with Designed Experiments. San Diego, February 1998.

• Course Instructor, Using Designed Experiments, American Society for Quality Control & American Statistical Association Annual Technical Conference, Baltimore, Maryland, October 1997.

• Keynote Speaker, Quorum, Hospital Continuous Quality Improvement Annual Network Meeting, Point Clear, Alabama, June 1997.

• Keynote Speaker, ASQC Seattle Chapter Meeting, April, 1997.

• Keynote Speaker, Quality Management Division, American Society for Quality Control, Phoenix, Arizona, February 14 , 1997. "The Importance of Credible, Congruent Leadership."

• Keynote speaker, Washington State Healthcare Committee for Quality Assurance, Spring and Fall meetings, 1996.

• Keynote speaker, Tucson and Old Pueblo Section 707, American Society for Quality Control, April, 1996.

• Distinguished Speaker, University of Washington Business School, 1994 and 1995.

• Highline Community Hospital annual board and senior management retreat, 2 day quality workshop, Columbia River Gorge Conference Center, 1995.

• Northwest Regional Rural Hospital Council, Washington State Hospital Association annual meeting, 1 day quality seminar, Winthrop Washington, 1994.

• Healthcare Financial Management Association, Washington Alaska Chapter annual spring conference, 1 day workshop, 1994.

• Milwaukee Chamber of Commerce, 10th Annual Quality Symposium speaker, Milwaukee, 1994.

• Society for Health Systems, Sixth Annual Quest for Quality and Productivity, 1 day seminar presentation, Chicago, 1994.

• Melbourne and Sidney, Australia, International Quality Management, Pty. Ltd., seminars. November 1993. Australia's Minister of Health joined us for a one hour presentation on the importance of quality to lowering costs.

• American Society for Quality, 47th Annual Quality Congress, Health Care, Boston 1993. Expert testimony presentation, 2.5 hours, on quality science health care reforms, Washington State House of Representatives health care committee, and an additional one hour presentation to Senate Health Care Committee. 1993.

• American Society for Quality, 46th Annual Quality Congress, Services Division Sponsored Speaker, Nashville, 1992.

• Guest expert for Dr. Richard Schonberger's international seminar on World Class Manufacturing, October, 1990, LAX Hyatt Regency, Los Angeles, California.

• Rocky Mountain Section, American Society for Quality Control Annual Quality Conference, Denver, 1988 and 1989.

• American Marketing Association's recommended speaker's list 1992-1998.

Career- Highlights

2/89-Current: Mr. Sloan founded Sloan Consulting in 1989. Snce then he has worked with clients to create breakthroughs in quality and productivity. Key deliverables include project management, decision support analysis, practical solutions and hard dollar business results.

Clients have included Microsoft, Cisco Systems, Hexcel Structures and Interiors, Medtronic Physio Control, Freudenberg Nonovens, Cablecraft/Tuthill, Kindred Hospital/Seattle, Mikron Industries, MedCath Inc., Providence Health Care System, Northwest Hospital, Quorum Health Resources, Inc., Boston Scientific Corporation, Oakley, Inc., Pirelli Tire of North America, and others.

• Sloan provides direct, hand-on, breakthrough project support. His data analysis expertise, Lean Six Sigma Master Black expertise, commuication skills, information technology skills, teaching skills, Design of Experiment (DOE) results, mastery of quality control statistical method and continuous improvement are valued by manufacturing, health care, insurance, and other industry leaders.
• Sloan wrote the definition for continuous quality improvement and Section 409 on health care supplier certification in the Washington State Health Services Act of 1993.

On two occasions, Mr. Sloan chose to accepted invitations from clients to join their workforce as a full-time employee.

July, 2006- September, 2007: At the invitation of a former client, Sloan agreed to serve as the Director of Marketing for Kindred Hospital Seattle. Kindred is a Long Term Acute Care (LTAC) hospital system that depends on Medicare funding for its corporate profits. The local organization needed marketing, sales, and hands-on informtion technology support prior to executing an ambitious expansion plan.

• As a senior manager, the clinical sales team Sloan led broke admission records.
• He personally designed, developed, deployed and administered a marketing/patient admission database system using Access 2003 and ACT!
• He personally data mined and analyzed Washington States 3,020,520 hospital discharge records in its Comprehensive Hospital Abstact Reporting System (CHARS). He correctly identified previously unknown admission, profitablity and market patterns. His insights and solutions led to significant strategic and tactical business plan refinements.
• He worked with board certified pulmonologists, internal medicine specialists, nursing leadership and medical directors to quantify three quality performance metrics: 1) Blood stream infection rates, 2) Ventilator pneumonia rates, and 3) Nosocomial wound rates.
• Working with the Chief Financial Officer, the senior management team discovered counter-intuitive, 2 and 3 factor financial interactions. These discoveries improved financial performance.
• Having kept his commitments to establish a marketing and sales system, he chose to resign with excellent references.

• January, 2001-  June, 2002: At the invitation of a client, Sloan agreed to serve as Senior Vice President - Applied Business Science for MedCath, Incorporated. Sloan was the company's first Six Sigma leader as the company went public on NASDAQ (MDTH). MedCath manages heart hospitals and other cardiovascular services throughout the United States. He logged more than 200,000+ air miles to hospitals in 8 states managing breakthrough projects and leading change initiatives. Consensus estimates of the bottom line financial contribution to me more than $6 million dollars in clinical quality and operational breakthrough improvements.

6/85-2/90: Vice President, Marketing. Parkview Episcopal Medical Center, Pueblo, Colorado. Division budget $1 million, 35 FTEs. Managed marketing, public relations, admissions, education, customer service, and volunteer departments.

2/82-6/85: Vice President, Positive Pulse, United General Hospital, WA. Sloan created and sold health promotion and marketing products to hospitals nationwide. His Positive Pulse workbook sold 100,000 copies nationwide. His education, training and services won national awards from the American Hospital Association and the United States Department of Health and Human Services.

Education

6/92-present. Sloan was awarded his BA degree in Psychology by Baldwin-Wallace College in 1972. He abandoned his pursuit of an MBA to meet consulting service demands and to author six texts. Final City University GPA was 3.95. Sloan completed Dr. George Box's, 5 day, design of experiments course at the University of Wisconsin in May 1995 and Douglas Montgomery's statistical process control/designed experiments course in 1997. He is a Senior Member of the American Society for Quality (ASQ) and an ASQ Certified Six Sigma Black Belt.

• Sloan has dedicated his ongoing education and skill development to computing and data analysis for 20 years. He earned his Microsoft Database Administrator Certification for SQL 2005 in December, 2008.
• Sloan is proficient with Microsoft Office including Word, Excel, PowerPoint, Access and Outlook. He has used Project on numerous occasions to manage projects.
• He is proficient with Adobe Acrobat. He uses GoLive for web site publishing.
• Daniel uses Camtasia Studio for multimedia education and training materials, as well as consulting reports.
• In 2003 he co-authored, designed, directed the illustration process, published, printed and is profitably marketing his book Profit Signals on Amazon.com with Adobe InDesign.
• For data analysis work, Sloan favors JMP. He has also taught Six Sigma Black Belt /Process improvement courses using Minitab 13 and presented seminars using Minitab 14.
• Daniel uses Oracle's Crystal Ball Excel add-in for financial modeling. He also uses the electronic Value Stream Mapping (EVSM) add-in for Visio.
• Daniel studies music and literature. His repertoire includes finger-style acoustic, gypsy, Mississippi blues, and jazz.
• He is a certified PADI rescue and enriched air scuba diver, with 500+ dives logged in six nations. He has served as a volunteer diver with the Seattle Aquarium since 2008. His fitness routine includes light weight workouts, swimming and bicycling.

Textbooks and Publications, Partial Listing

Profit Signals, How Evidence-based Decisions Power Six Sigma Breakthroughs authored with Russell Boyles, PhD., 2003. 260 pages, 123 illustrations. Profit Signals is a guide to making better, more profitable decisions.

• In July, 2009, the American Society for Quality Control's Quality Progress magazine published Sloan's article on the Great Recession, It Doesn't Add Up, How quality science and vector analysis could have averted today's financial mess.
• In 2003 watchIT.com published Sloan's text Executive Six Sigma - How to Use the Profit Strategy and Tools as a white paper supplement in their multimedia CD ROM Achieving Breakthrough Performance with Six Sigma.
• In 1998 Sloan unified his 15 years of published work in a single productivity text for all industries, The New Management Equation, Productivity, Quality, and Information Analysis Solutions That Add Up (343 pages, 159 illustrations). It became Profit Signals and is now out of print.

McGraw Hill published Analyzing Clinical Care Pathways - 3-Dimensional Tools for Quality Outcomes and Improvement (1999, 300 pages, 50 illustrations, and diskette). He was featured as a Quality Leader in the May/June 1999 issue of The Journal for Healthcare Quality.

The Quality Revolution and Health Care, (Quality Press, 1991) went into its second printing in 1992. This book was translated into Portuguese in 1997. How to Lower Health Care Costs by Improving Health Care Quality, (Quality Press, 1994) entered its second printing and qualified as a Quality Press bestseller 3 months after publication. Success Stories in Lowering Health Care Costs by Improving Health Care Quality, (Quality Press, 1995) was released in 1995.

Dr. George Box, the internationally recognized expert in statistical experimental designs and a Fellow of the Royal Society, has endorsed Sloan's 1997 work Using Designed Experiments to Shrink Health Care Costs, with the comment,

• "Many have believed that statistical experimental design was applicable only to scientific research and engineering. Daniel Sloan has proved them wrong in this remarkably lucid book which shows how the use of experimental designs catalyze the improvement of health care."

In 1984, Mr. Sloan contributed a chapter to an American Hospital Association book by Mary E. Longe and Anne Wolf entitled, Promoting Community Health through Innovative Hospital-Based Programs.

US News and World Report, The Journal for Healthcare Quality, Strategies for Healthcare Excellence, Quality Progress, The Journal of Nursing Care Quality, Journal of American Health Information Management Association, Quality Matters and other publications have covered his work in quality improvement, marketing, and education.

The Human Development & Leadership Division of the American Society for Quality published Sloan's essay, Happiness and Work, in Thoughts and Stories from the Front Line in 1997.

Client resume references are available upon request. Sloan Consulting scored a 94 out of 100 possible points in OpenRatings.com reference system. Please visit the Reviews Page of this web site.